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  1. Jackson Guitars
  2. General

General

FAQ

  • Where can I send my guitar for repair?
  • Where can I find details on string gauges and tunings used on Jackson guitars?
  • The neck on my Jackson is broken or needs repair. Will Jackson sell me a new neck?
  • I would like to modify my Jackson with different parts, such as tuners, knobs, pickups hardware, etc. Can I buy these parts directly from Jackson?
  • I have an older Jackson guitar and I would like to know more about it. Do you have historical information and spec data available?
  • How can I or my band become an official Jackson endorsed artist?
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Product Dating

  • BOLT-ON-NECK PRODUCT DATING
  • I have an older Jackson guitar and I would like to know more about it. Do you have historical information and spec data available?
  • NECK-THRU-BODY PRODUCT DATING
  • What year was my guitar made?

Product Care

  • How do I clean my unfinished fingerboard?
  • How do I know if my neck needs adjustment?
  • How do I maintain my guitar?
  • How often should I change my strings and what gauge are they?
  • What type of finish is on my guitar?

Product Owner's Manuals

  • Owner's manual & Warranty

Product Specs

  • How do I adjust the bridge?
  • Jackson Factory Setup Specifications

Warranty

  • How Do I Receive Warranty Service On My Jackson Instrument?
  • I bought my JacksonĀ® product used. Is it still under warranty?
  • Where can I send my guitar for repair?
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